With one of the world’s fastest-growing consumer markets, India’s retail and e-commerce sectors are in the middle of a major expansion cycle. Digital adoption, rising disposable incomes, omni-channel strategies, and tier-II/tier-III retail penetration are reshaping how brands operate and scale.
E-commerce is expected to grow multiple times over the next few years, with logistics, warehousing, last-mile delivery, in-store experience, and customer engagement becoming critical differentiators. Retailers are investing heavily in personalization, digital payments, AI-driven customer journeys, and optimized store operations.
The ARM Group supports retail and e-commerce organizations with agile workforce models that power store openings, seasonal peaks, digital ramp-ups, supply chain management, and end-to-end retail operations as the sector continues to expand rapidly across India.
