Job Description:
The ARM Group is looking to hire a Full-Time Site Manager – Pharmaceutical Process Systems for one of our leading customers in Charlotte, NC.
Location: Charlotte, NC (Preferred) | Extensive North America Travel (~50% and above if required) | Training in Slovenia (EU) (10 days)
Your Role
- As Site Manager, you will be the client’s senior representative on customer sites, managing all on-site activities and ensuring successful project delivery.
- You’ll work closely with a remote Project Manager, global engineering teams, and U.S. leadership. Initial training will take place at our headquarters in Slovenia, where you’ll learn the client systems in depth.
- This is a key early hire for the client USA, offering a clear path toward future leadership as we expand our U.S. service team.
Responsibilities
- Prepare and organize on-site work areas in collaboration with the Project Manager
- Supervise installation, assembly, commissioning, and qualification activities
- Perform hands-on technical work when required (particularly on smaller projects)
- Ensure site safety, quality, budget, and schedule compliance under GMP standards
- Troubleshoot technical, scheduling, and resource issues proactively
- Manage communications between the client’s global teams, customer stakeholders, and U.S. leadership
- Oversee equipment/material delivery, inspection, and storage
- Provide client training and instruction to the client team members
- Contribute to building the client’s service capabilities and improving processes
Profile – What We’re Looking For:
- We value not just technical excellence, but also the mindset and character to thrive in a fast-paced, global environment.
Required:
- 5+ years of technical field work (mechanical, electrical, or automation), ideally in (bio)pharma GMP environments
- 3+ years as a foreman, site supervisor, or manager in process/mechanical system installation and commissioning
- Proven leadership skills: team organization, pressure management, coaching, and feedback
- Strong understanding of specifications, contracts, and handling non-conformances
- High motivation, solution-oriented mindset, and ability to work across cultures and time zones
- Willingness to travel extensively (~80%) across North America, plus 2–3 EU trips annually
- Residence in the Charlotte, NC area strongly preferred (for future leadership growth)
Disclaimer:
ARM GROUP is committed to fostering a diverse and inclusive workplace. We are an Equal Employment Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
We actively encourage applications from individuals with diverse backgrounds, including people with disabilities. Accommodations are available upon request for applicants participating in all aspects of the selection process.
By applying for this job, you consent to allow representatives of ARM GROUP LLC to contact you regarding your candidacy. This may include communication via email, phone, text, or other means deemed appropriate by ARM GROUP LLC. Rest assured, your information will be handled confidentially and used solely for recruitment purposes.
It’s important to note that ARM Group LLC does not interfere in the decision-making process regarding your selection or rejection. The ultimate decision to hire or reject your candidacy lies solely with the client organization, with whom we have an agreement to source candidates for their consideration
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All applicants must submit to background check and drug screening.Applicants for this position must be legally authorized to work in the United States. Please be aware that this position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.