Fine Dining Server

The ARM Group is seeking an Fine Dining Server for an American cuisine restaurant with a Southern twist, located in Elon, NC

The restaurant server is to interact with all guest and ensure they have a great experience when dining. The server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and quickly resolve any issues that may arise.

Qualifications:

  • One year of prior food and beverage experience preferred
  • Prior guest relations training
  • Knowledge of proper food handling
  • Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding
  • Strong written/verbal communications skills
  • Positive upbeat attitude/personality
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
  • Punctuality and reliable attendance are required
  • Proper food safety training and certification as described by law
  • Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)

Physical Demands:

  • Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
  • Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Primary Principal Responsibilities:

  • Greet all customers warmly and with appropriate greetings
  • Adhere to grooming and appearance standards
  • Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
  • Take guest food and beverage orders accurately
  • Knowledge of current menu choices, specialties and menu deviations
  • Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
  • Ensuring a memorable dining experience
  • Properly open and pour wine tableside
  • Accurately record revenue and accept cash, credit card, room charges and direct billing payments
  • Maintain confidentiality of proprietary information and protect company assets
  • Perform basic cleaning tasks as needed or directed by supervisor
  • Filling as need for absent team members
  • Assist with special events if needed
  • Assist customers with disabilities
  • Thank guest with genuine appreciation
  • Answer telephone using appropriate etiquette
  • Develop and maintain positive working relationship with co-workers and others
  • Comply with quality assurance expectations and standards

Secondary Responsibilities:

  • Bus tables and assist with processing dirty dishes if necessary
  • Assist kitchen with prep work or plating if necessary
  • Clean all front of the house areas including windows, light fixtures and entrance as assigned
  • Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned

Disclaimer:

ARM GROUP is committed to fostering a diverse and inclusive workplace. We are an Equal Employment Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.

We actively encourage applications from individuals with diverse backgrounds, including people with disabilities. Accommodations are available upon request for applicants participating in all aspects of the selection process.

By applying for this job, you consent to allow representatives of ARM GROUP LLC to contact you regarding your candidacy. This may include communication via email, phone, text, or other means deemed appropriate by ARM GROUP LLC. Rest assured, your information will be handled confidentially and used solely for recruitment purposes.

It’s important to note that ARM Group LLC does not interfere in the decision-making process regarding your selection or rejection. The ultimate decision to hire or reject your candidacy lies solely with the client organization, with whom we have an agreement to source candidates for their consideration

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All applicants must submit to background check and drug screening. Applicants for this position must be legally authorized to work in the United States. Please be aware that this position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

Job Type: On-site
Job Location: Elon NC

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